Last updated: 5 November 2026
Route Recruit respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.
This Privacy Notice explains what personal information we collect, how we use it, when it may be shared and the rights available to individuals whose information we process.
It applies to visitors to our website, prospective candidates, registered candidates, employers and other individuals who interact with our services.
By submitting personal information to Route Recruit, you acknowledge that you have been given an opportunity to read this Privacy Notice. Where specific consent is required, it will be obtained through the relevant process. Acknowledgement of this notice does not mean that all processing is based solely on consent. Personal information may also be processed where another lawful basis under POPIA applies.
Depending on your interaction with Route Recruit, we may collect the following categories of personal information:
We collect information that is reasonably necessary for our recruitment activities and legitimate business purposes, subject to applicable legal requirements.
Personal information may be collected directly from you through:
Information may also be obtained from professional references supplied by candidates or other sources where lawful and relevant to the recruitment process.
We may use personal information for the following purposes:
The provision of personal information is generally voluntary. However, insufficient information may prevent us from assessing an application or considering a candidate for a particular opportunity.
Depending on the purpose, personal information may be processed on the basis of consent, steps taken at the request of an individual before entering into a contract, legitimate interests where permitted by law, or compliance with applicable legal obligations.
When candidates submit their CVs, their information may be retained for consideration against current and future employment opportunities. This enables Route Recruit to identify suitable candidates when relevant vacancies become available.
Relevant candidate information may be shared with prospective employers when a candidate is being considered for an appropriate opportunity.
Candidates may request that their information no longer be used for future recruitment purposes, subject to applicable legal retention requirements.
Candidates are not charged for submitting their CVs or being considered for employment opportunities through Route Recruit.
Route Recruit does not sell or trade personal information for commercial marketing purposes.
Personal information may be shared with:
Information shared with prospective employers will be limited to information reasonably relevant to the recruitment opportunity. Third parties receiving personal information are expected to handle it responsibly and in accordance with applicable privacy requirements.
Personal information may be processed or stored outside South Africa where electronic service providers operate infrastructure or services in other jurisdictions.
Where personal information is transferred outside South Africa, Route Recruit will assess the applicable requirements of section 72 of POPIA and take reasonable steps to ensure that an appropriate legal basis and level of protection is in place before such information is transferred.
Personal information is retained for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.
Candidate records may be retained for future recruitment opportunities where a lawful purpose remains. Records are subject to periodic review. Candidates may request the removal of their information where legally permissible.
Where applicable, recruitment records required under the Employment Services Act 4 of 2014 and its regulations must be retained for the prescribed statutory periods. These requirements may apply independently of a candidate's request to withdraw consent or stop being considered for future opportunities.
Route Recruit takes reasonable steps to protect personal information against unauthorised access, loss, misuse, disclosure or destruction.
Access to personal information is intended to be restricted to individuals and parties who require it for legitimate recruitment or business purposes.
While reasonable precautions are taken, no electronic transmission or storage system can be guaranteed to be completely secure.
Any suspected security compromise involving personal information will be assessed and addressed in accordance with applicable legal requirements.
Subject to applicable legislation, individuals may have the right to:
Requests will be considered in accordance with applicable legislation. Information may need to be retained where a legal obligation or other lawful basis applies.
Route Recruit may contact candidates regarding applications, recruitment opportunities and relevant updates.
Where communications constitute direct marketing, applicable legal requirements will be followed, including obtaining consent where required. Individuals may request that they no longer receive marketing communications.
Our website may use cookies and similar technologies to support website functionality, security and user experience.
Route Recruit does not currently use Google Analytics or Meta Pixel for advertising or behavioural tracking.
Visitors may manage or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.
Further information will be provided in our Cookie Policy.
Our website may contain links to external websites or third-party services.
Route Recruit is not responsible for the privacy practices or content of external websites. Visitors are encouraged to review the relevant privacy notices before providing personal information to those services.
Route Recruit may update this Privacy Notice from time to time to reflect changes in legislation, recruitment practices or business operations.
The latest version will be made available on our website together with its effective date.
For questions, access requests, correction requests or other matters relating to personal information, please contact Route Recruit through the contact facilities available on our website.
You may also contact the Information Regulator of South Africa:
Website: https://inforegulator.org.za/
Complaints: https://inforegulator.org.za/complaints/
Route Recruit
Cape Town, South Africa
Website: www.routerecruit.co.za